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Certification PECB ISO-22301-Lead-Implementer Test Answers - ISO-22301-Lead-Implementer Exam Passing Score

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PECB ISO-22301-Lead-Implementer Exam Syllabus Topics:

Topic
Details

Topic 1

Implementation of a BCMS based on ISO 22301: This section evaluates the skills of ISO lead implementation Managers during the actual implementation of a BCMS. It includes managing resources, ensuring staff competence, and demonstrating knowledge of implementing processes and controls.

Topic 2

Planning of a BCMS implementation based on ISO 22301: This section assesses the skills of the target audience in the planning phase of BCMS implementation. It includes collecting necessary information, setting business continuity objectives, and defining the BCMS scope.

Topic 3

Initiation of a BCMS implementation: This section measures the skills of ISO lead implementation Managers and focuses on the initial steps of implementing a BCMS. It covers understanding ISO 22301 requirements and the components of a BCMS.

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PECB ISO 22301 Lead Implementer Certification Exam Sample Questions (Q11-Q16):

NEW QUESTION # 11
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenance team was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize business continuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents, such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
Prebank's main focus was to address the root cause of disruptions to improve business continuity. Does this align with best practices?

A. No, best practices advocate for a holistic approach that considers both the impact and root causes of disruptions for effective business continuity planning.
B. Yes, addressing the root causes allows for proactive management of potential risks and enhances resilience against future disruptions.
C. No, best practices in business continuity emphasize the impact of disruptions more than their underlying causes.

Answer: B

NEW QUESTION # 12
Scenario:
Teleconn, a UK-based telecommunications provider, initiated a BCMS based on ISO 22301 to ensure reliable and consistent services. To monitor the BCMS's performance, the internal audit function was outsourced to a company specializing in auditing services. The outsourced internal auditor was given unrestricted access to employees and documented information necessary for an effective audit.
According to Scenario 6, based on management reviews, the top management decided to establish new performance indicators to measure the effectiveness of the updated controls, including real-time monitoring of network stability and incident response times. What did the top management determine in this case?

A. Management review inputs
B. Management review resources
C. Management review outputs

Answer: C

Explanation:
* ISO 22301 Clause 9.3.3:
* Management review outputs include decisions and actions for continual improvement, updates to policies, objectives, and controls, and the establishment of new performance indicators.
* Scenario Analysis:
* Teleconn's management decided to establish new performance indicators, which is a direct example of management review outputs.
* Other Options:
* Option A:Refers to resources reviewed, not decisions made.
* Option B:Refers to inputs like audit results or feedback, not the outcomes.
* Conclusion:
* Establishing new performance indicators is an output of the management review process.

NEW QUESTION # 13
Scenario:
NexTech Innovations, a dynamic tech startup located in Seoul, South Korea, is renowned for its advancements in artificial intelligence and robotics. Serving a global clientele, NexTech encountered a sudden obstacle when a critical supplier abruptly ceased operations, disrupting their supply chain and threatening their ability to deliver products on schedule. Recognizing the need for resilience, NexTech initiated the implementation of a robust business continuity management system (BCMS) based on ISO 22301.
NexTech's top management established a project team of five members and appointed Rebecca, the lead operations manager, as the project manager. The BCM team was tasked with the effective implementation of the BCMS in line with ISO 22301 requirements. Rebecca worked with the top management to analyze the internal context of the company to define the BCMS scope, focusing on assessing and determining who is responsible for coordinating and managing activities at different organizational levels.
The project team divided the implementation project into smaller tasks, identifying the personnel, equipment, and materials needed for each. Rebecca personally handled resource allocation to implement and support the BCMS. Meanwhile, the top management ensured active involvement and commitment at all levels of the organization to enhance the BCMS's effectiveness.
Rebecca and the team drafted and published the business continuity policy on the company's website.
However, some employees found the technical jargon challenging to understand, so comprehensive training sessions were held to address this issue. These measures strengthened NexTech's resilience and enhanced client trust by proactively addressing potential disruptions.
To understand the internal context of NexTech, Rebecca and the top management focused on analyzing who coordinates and manages the activities of the company. Which level of the company did they consider in this case?

A. Operational level
B. Steering level
C. Strategic level

Answer: C

Explanation:
Internal Context Analysis
* Clause 4.1 in ISO 22301 highlights the importance of understanding the strategic roles and responsibilities in managing business continuity activities.
Strategic Consideration
* By focusing on who coordinates and manages activities, NexTech's analysis at the strategic level ensures alignment of continuity management with overarching business goals.
Leadership Involvement
* Top management's involvement in strategic analysis demonstrates leadership commitment as per Clause
5.1 of ISO 22301.

NEW QUESTION # 14
Scenario:
Belle, a food and beverage processing company, is dedicated to crafting products that meet customers' needs while promoting healthier lifestyles. Central to its mission is a commitment toupholding the highest food safety standards and ensuring the consistent quality of their offerings. From the initial stages of preparation through processing, packaging, and transportation, Belle maintains rigorous control over every aspect of food production.
Recognizing the importance of resilience in potential disruptions, Belle adopted a business continuity management system (BCMS) based on ISO 22301. By implementing this system, Belle aimed not only to ensure uninterrupted product delivery but also to enhance its reputation, foster customer confidence, and gain a competitive edge. To oversee the BCMS implementation, Belle appointed a dedicated business continuity project team responsible for leading the BCMS implementation project. It also assigned a business continuity manager responsible and accountable for the BCMS overall.
Before initiating the BCMS implementation, the BCM team conducted a thorough analysis of the stakeholders involved. Using specialized tools, they categorized stakeholders according to their influence, expected level of involvement, and anticipated contribution throughout the implementation of the BCMS and related activities.
Throughout the BCMS implementation process, Belle's top management emphasized the integration of business continuity principles into existing processes, aligning them with the organization's strategic objectives. They developed the business continuity objectives and the BCMS scope. To ensure widespread understanding and adoption of the BCMS among employees, the BCM team developed an instructional video explaining the business continuity policy. Recognizing the unfamiliarity of employees with business continuity terminology, the team subsequently devised a comprehensive training program aimed at enhancing staff competence in BCMS matters. This initiative not only educated employees about the policy but also underscored the benefits of improved business continuity performance.
The organization also established evaluation methods to assess the impact of competence trainings. It measured the staff engagement and retention levels, as well as performance against training objectives.
As Belle continued to innovate and expand its product and service offerings, the organization revisited its BCMS scope to remain aligned with evolving priorities. Recent additions to the scope included a new department and two new products aligning with its updated business continuity objectives to enhance the safety of raw materials and key ingredients.
In response to potential disruptive risks, Belle established clear protocols outlining specific actions to be taken, assigning responsibilities, and defining criteria for evaluating the effectiveness of these measures. By proactively addressing risks and fortifying its resilience, Belle aimed to uphold its dedication to delivering safe, top-quality products while also safeguarding the interests of its stakeholders.
In Scenario 3, at which level did the organization evaluate the effectiveness of the training activities?

A. At a team level.
B. At an organizational level.
C. At an individual level.

Answer: C

Explanation:
Effectiveness Evaluation of Training
* ISO 22301 Clause 7.2 emphasizes the need to evaluate competence at an individual level to ensure that personnel understand their roles within the BCMS.
* Measuring engagement and performance against training objectives reflects individual assessments.
Tailored Learning Outcomes
* Evaluating effectiveness at an individual level ensures that training gaps are addressed, fostering organizational resilience and improving competency.

NEW QUESTION # 15
For which type of organizations is the standby arrangement approach appropriate when developing the BCM strategy?

A. Organizations that have limited resources to maintain the standard level of delivery following an incident.
B. Organizations that operate in more than one site since they can accommodate additional operations on short notice.
C. Organizations that operate in the service and manufacturing industry, which are predominantly people-intensive.

Answer: B

NEW QUESTION # 16
......

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